rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 1240246911
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) to be sent to your number, which you need to verify for successful login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If an OTP doesn't arrive after a reasonable time, you can try clicking "send OTP" again. If issues persist, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This update should now allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for earnings from gaming activities, and not for bonus funds collected. This means you can only withdraw money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This variation in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
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